| General Questions |
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What Brands of watches do you currently carry? |
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To find a complete list of watches we currently carry, first click on home, then select the brand of watch you wish to view from the list of 14 watch brands on the right side of the screen. To narrow down your search further select from the sub category shown and finally the watch you wish to buy. |
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What’s the point of owning a replica watch when I can buy an original? |
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Original watchs cost thousands of dollars for almost the exact same watch. Our replica watches are hand made of the finest quality materials, so why spend thousands when you can own an almost exact replica at a fraction of the cost? |
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Do you have a physical store? |
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No, we only market over the internet which allows us to offer much lower prices than you will
find at any retail outlet.
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Do you guarantee your watches will not break after a week? |
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We have very high standards in regards to watches we allow on our website. All watches have been vigorously tested to stand up to regular wear and tear and are made of only the very finest materials protected by a full warranty. |
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Do you carry watches that are not currently on your website? |
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Yes! We are about to add more products in the future as we currently do have many new styles in stock. If you can't find the watch you want on our site, please send us a picture of the exact model you want and we will let you know if we have it in stock.
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Do you sell the latest models on your website? |
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Of course, a large part of our time is devoted to keeping up with latest style and models however we will only offer new watches that meet our stringent quality control standards. |
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Can you give me a low price? |
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Sorry, to stay in business we cannot lower our prices any further. However, we will give you a 15% discount on purchases of two or more watches. |
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How many watches can I buy at one time? |
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As many as you wish, further we will give you a 15% discount on purchases of two or more watches. |
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Do you offer a watch catalogue? |
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No, we are an internet based company only and therefore feel an online catalogue is only necessary. |
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Why are you watches higher priced than some websites? |
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Quite simply we demand the very best workmanship from our suppliers which come at a price. Many other sellers offer very low grade cheaply made replica watches that we would never allow on our websites. |
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| Watch Details |
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What is the difference between a real watch and a replica? |
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To be honest, PRICE! Our watches are hand made and are almost identical to an original at a fraction of the price, saving you thousands of dollars! |
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How can I change the time on my replica watch? |
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If you wish to change the time on your watch you will first need to turn the button on the side in an anti-clockwise, if you own a screw in lock watch. Pull the button out carefully just a little. You will find the easiest way to do this is to use your finger and finger knuckle like a level to pull the button, use just a little force, you should hear a clinks sound. Turn anti-clockwise to set the time,
By turning the minute-hand until you reach the time you require then push the button back and turn a few times clockwise to complete.
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How can I change the date on my replica watch? |
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For watches with a screw in button, you will need to first turn the button anti-clockwise until the button is loose. Now pull the button out gently with your thumbnail and first finger nail. You should hear a clicking as you pull the button out. There are two steps in regards to pulling out the button, the first is to set the date the second is for the local time.
Please bear in mind the date can only be set forward by turning the button in one direction. Once you have finished setting the date and time, push the button back and rotate clockwise a couple of times. There is no need to lock it once you have finished.
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Are your watches water-resistant? |
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Of course! Our watches will repel brief water contact from rain or splashes. However, swimming and diving should be avoided.
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My automatic replica watch has stopped ticking, why? |
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Most likely because you have not worn your watch for a period of time. This type of watch is self-winding, powered by the movement of your arm, so if you stop wearing your watch for a few days, it will need to be wound 10 to 15 times before you start using your watch again.
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Are your watch bands made of real leather? |
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All bands on our watches are in accordance with our commitment to quality and are made of 100% real leather. |
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If my watch has Automatic Movement, what does that mean? |
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A watch that has Automatic Movement has an internal mechanism that automatically winds the
watch through the daily movement of the wearer. Wrist movements cause a metal weight attached to a winding mechanism to power the watch.
This mechanism is also referred to as "perpetual." This ingénues nature power source has been used for centuries to provide watch wearers very accurate time without the use of an outside power source whatsoever.
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If a watch is said to have an automatic Sweeping hand, what does that mean? |
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Watches with this feature have second hands that sweep completely smoothly rather than ticking out every second, this is achieved through very small quick ticks combined to give the allusion
of a smooth sweeping movement.
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Can you please explain the terms Automatic, Quartz and Chronograph? |
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A watch that has Automatic Movement has an internal mechanism that automatically winds the
watch through the daily movement of the wearer without batteries. This watch however should be serviced about every two years to maintain the integrity of the internal mechanism.
Quartz watches do not have this mechanism and require batteries to power them.
Chronographs refer to the small clock faces that appear in the center of watches; some watches can have as many as 4. Like on the originals, chronographs on our replica watches are used to keep track of the time in different time zones and as stopwatches. |
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| Shipping Details |
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What does your company charge for shipping? |
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We currently charge the same shipping fee for both US and international orders:
$34.99 USD for the first watch
$8 USD more for each additional watch
However, if you order large quantities, please contact us as you may qualify for an exceptional discount! |
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How will my watch be shipped out? |
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For all orders from the US, your order will be shipped by your local post office. International orders
from outside the US are shipped by speed post and your local post office.
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How long will it take your company to ship my watch? |
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Orders from the US take 5-7 business days. International orders take 8-14 business days.
(Business days - excludes weekends and holidays.) |
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Can I get same day delivery? |
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Our customer service and shipping department must verify all your details,and therefore we do not offer same day delivery. Your order will be shipped within 72 hours from the time you place your order. It takes an average of 5-7 days once your order has been shipped till the time you receive it. (Business days - excludes weekends and holidays.) |
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Do you ship internationally, outside the US? |
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Absolutely! We ship worldwide, except a few black-listed countries. To find if your country is on our blacklist, please contact us! |
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Can you ship to my PO Box address? |
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No, we require a signature to accept all packages. |
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How will my order be packaged? |
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Your package will be discreetly sent in a small brown envelope with bubble wrap to protect your watch and no mention of the contents on the outside of the envelope. |
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Can my watch be shipped by overnight courier? |
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Our numerous quality control checks do not allow us to offer overnight delivery at this time. |
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Can you ship my watch to a different address other than my billing address? |
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To protect our customers and ourselves we will NOT ship to any other address other than the billing address associated with the credit card used to place the order. |
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| Payment Questions |
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What credit cards do you currently accept? |
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Currently we only accept Visa and MasterCard. |
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When will you be charging my credit card ? |
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We will be charging your credit card as soon as you have submitted your order on our website. |
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Can I pay by PayPal, check, money orders or cash? |
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We prefer credit card as we have found it to be the most efficient payment method for our customers. However, we can take Western Union payments too. |
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Do you allow Cash On Delivery Service(CODS)? |
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Sorry, we do not allow this service. |
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Do you have any hidden costs separate from shipping? |
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Of course not! The price you see on our website is price you pay - there are no additional fees. |
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What’s the reason you require my CVN number and where can this number be found? |
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We require this number to verify you are the legitimate card holder and authorized to use said credit card. Your will find the number on the right on the back of your credit card. |
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Will you accept my roommate’s credit card to purchase my order? |
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Absolutely not! You must be the owner of the card to place an order with us. Please also bear in mind that your IP address is logged when you place orders with us and that any fraudulent order placed with us will be prosecuted to the fullest extent of the law. |
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| Disclosure and Privacy Policies |
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What is your current privacy policy? |
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Absolutely no information will be sold or shared with any outside parties. We only request details that we require to process your order. |
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How do I know my personal details will be kept private? |
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We take privacy very seriously! None of your information will be sold or given to any outside parties. Also, you will only be contacted by us in regards to your order. |
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Does your company have restocking fees? |
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To cover shipping and banking costs, we do have a 20% restocking fee for all returns. |
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Can I cancel my order, and how long do you allow for cancels? |
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We allow 24 hours for cancels after you have placed an order. |
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What is your return policy? |
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We allow you seven days to inspect your watch, within this time you can return for a full refund or
exchange or upgrade for a different model.
The following conditions apply to all returns:
1) All items and papers included must be returned with the watch.
2) Returned watches must not be worn, damaged or blemished.
3) We require all links returned to us with the watch.
4) Refunds will be applied to your credit card used to purchase your watch only.
5) You should allow 1-2 weeks for us to process your refund or exchange.
6) Our customer service department will be happy to assist you with all returns and exchanges.
They can be contacted by e-mail at any time.
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What is your disclaimer policy? |
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We sell luxury replica watches only. As a company policy we do not allow our watches to be resold or misrepresented as originals. We have no affiliation with any brand name shown on our website.
Any Trademarks you see on our website are for entertainment and novelty purposes only. These
trademarks/copyrights are owned by their respective owners and we in no way wish to knowingly infringe on them.
Our company also does not wish to compete with the Trademark owners in any way. Please bear in mind that when you order from us, you are agreeing to purchase a replica watch only and must not resell your watch as an original.
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